Frequently Asked Questions

There are many questions that you want to ask when hiring a Bouncy Castle, we have tried to list as many as we can below, if you cannot find anything that addresses your particular question, please feel free to Contact Us

Q1 : Where does Berkshire Inflatables operate?

A1 : We operate in around the Reading area, however if you are within 30miles of Reading we 'could' make special arrangements, please contact us

Q2 : Can the bouncy castles be used both indoors and outdoors?

A2 : We have both Indoor and outdoor castles, if they are for indoor please check with the venue what the height restrictions are

Q3 : How long do we get the bouncy castles for?

A3 : We drop off the castles between 9am-12am in the morning and pick up between 5pm-8pm, however if you are booking for a party and have specific times then please ensure that this is clarified when booking. We can also extend the hire overnight for a charge.

Q4 : Do you have insurance?

A4 : Yes we do have public liability insurance to cover any equipment fault,

Q5 : Have your equipment been safety checked?

A5 : Yes all our electrical equipment has been PAT tested and our bouncy castles have been PIPA safety checked

Q6 : Are we able to drop off the equipment?

A6 : No, Unfortunately insurance will not allow you to handle the equipment

Q7 : Can i move the equipment after you have setup?

A7 : No, due to health and safely and insurance you cannot move the equipment once it has been installed.

Q8 : It is windy and raining can you still setup?

A8 : If the wind speed is more than 24mph then due to health and safety the equipment cannot be setup, also if it is too wet the blower (which is electrical) and high risk of slips the equipment may not be setup, some of our castles have shower covers therefore if it is light rain the equipment can be setup.

Q9 : Will the equipment be manned?

A9 ; No, all the equipment is hired and unmanned, it is the responsibility of the hire to follow health and safety guidance and ensure that no one is misusing the equipment.

Q10 :How can i pay?

A10 : In order to secure the hire you must pay at a minimum a deposit (or you can pay the full amount) via the website to secure the booking, the rest can be cash on deliver 'BEFORE' the equipment is installed, we cannot progress the hire if it is not paid

Q11 : I have an indoor hire what is the height of your equipment?

A11 ; We have a number of equipment heights please check with your hall provider to confirm the maximum height and area for the bouncy castle, all the space information is located on the 'size' tab of the bouncy castle you are interested in, if you need any further help please contact us.

Delivery Policy

The cost of delivering to a particular area will be revealed when you choose this area. We may be able to deliver outside the areas available on our website. If you are outside of the areas shown on our website, please contact us to see if we can help you out.

If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other factor, we will inform you of this at the earliest possible opportunity. Delivery times can be arranged during the booking process.

Please ensure that there is adequate space for our products, that the location our products will be sited is accessible, and that you have cleared the area of mess and debris. We will be unable to provide a refund if we cannot deliver your product due to a lack of space or accessibility or due to an inappropriate location.

Berkshire Inflatables, 329 Headley Rd E, Woodley, Reading RG5 4AZ, 07482599473, info@berkshireinflatables.co.uk, www.berkshireinflatables.co.uk